Everything you need to manage your mortgage

At Bristol & West Mortgages, we're committed to offering our existing customers great service, and to give you all the help and information you need to manage your mortgage effectively. This includes making it as simple and straightforward as possible to change your mortgage arrangements – altering your payments if you have an easyflex mortgage, for instance.

Whichever mortgage you have with us however, before you make any changes, we strongly recommend you talk with one of our experienced Mortgage Specialists to make sure you have all the latest details to hand, so you can be sure of making the right changes for your circumstances.

For queries or information on changing you mortgage arrangements….

Lines are open 9am - 5pm Monday to Friday.

Want to alter your payments? Pay in a lump sum? Take a payment holiday? However you want to flex your flexible mortgage, we’ve the means to help you manage the process…

Getting behind with your mortgage

If you're struggling to maintain payments, or would like to discuss your mortgage affordability, we're here to listen and help. Call our Mortgage Collections team on 0117 943 6599*. If you'd rather not do that just yet, you can seek independent advice from your local Citizens Advice Bureau or Money Advice Centre.