Working together to help you get the most from your mortgage

Being a Bristol & West Mortgages customer doesn’t just mean we’ve lent you money to buy yourself a home or investment property. It means we’ve given you a commitment to help you throughout the time of your mortgage relationship with us – however long that may be.

Whatever kind of mortgage you have with us we want to help you get the most out of it. And if there ever comes a time when you consider changing your mortgage deal (when your promotional period ends for instance), you want to move home, or get further lending, we’re here to help you do what’s right for you.

Contacting us, whatever you want to do

As an existing customer you’re able to speak to someone quickly and easily to do what you want to do.

If you have any queries, or want to make changes to your mortgage…

call our Mortgage Services Team on

0117 943 2006*


If you’re interested in getting a Further Loan on your mortgage…

call our Customer Advantage Department on

0845 113 2211*


If you want to get a new mortgage deal without moving home…

call our Customer Advantage Department on

0800 953 8888*


If you want make changes to your easyflex mortgage…

call our flexible mortgages helpdesk on

0845 111 1333*