Bristol & West Preference Shares

Should you wish to check the middle market price for Bristol & West Preference Shares, you may do so at www.londonstockexchange.com; the ticker symbol for the shares is BWSA. Alternatively, you may call Capita Share Dealing Services on 0871 664 0392 (Calls cost 10p per minute plus network extras; lines are open 8.00 am to 4.30 pm Monday to Friday) who can also arrange the sale of your shares (or purchase more shares for you); or you can deal online at www.capitadeal.com. If you wish to sell your shares, you can also do so through a stockbroker or high street bank that offers a share dealing facility, subject to their normal terms and charges.

LOW COST SHARE DEALING SERVICE

The postal dealing service arranged through Capita Share Dealing Services is available until the 28th February 2012. This service will enable you to sell your entire holding of Bristol & West plc preference shares by post from just £8.50 or donate it to charity free of charge. For more information please call Capita on 0871 664 0392 (calls cost 10p per minute plus network extras) Mon-Fri 8am-4.30pm UK time (from outside the UK dial +44 2031700243). Terms, conditions and risks apply.

This is not a recommendation that you sell your shares and you are welcome to remain as a shareholder. The decision to act is entirely yours. Please remember that the value of shares may fall as well as rise and you may not get back what you originally invested and if you have doubts about whether to act you should seek advice from an appropriately qualified financial advisor.

Capita Registrars deal with all matters relating to the preference shares, including queries on dividends, replacement share certificates, change of name/address. The Registrars can be contacted at:

Capita Registrars
The Registry
34 Beckenham Road
Beckenham
Kent
BR3 4TU
Tel: 0871 664 0300 (Calls cost 10p per minute plus network extras. Lines are open 8.30 am to 5.30 pm Mon-Fri)
e-mail: ssd@capitaregistrars.com
web: www.capitaregistrars.com
Please note that you can now access your shareholding on-line, by registering with Capita on-line services. Click here to enter the Capita site.
N.B. Bristol & West is not responsible for the content of external internet sites.